One amongst the must have’s for any individual is access to personal health information which includes medical history, symptoms, tests/examination findings, diagnostic tests, treatment methods employed. Such information may be a starting point when a need arises for treating a medical condition or which is considered essential part of any preventative health program. Technical experts organize and manage health information data by ensuring its quality, accuracy, ease of accessibility and importantly in a secured way. Digital media is playing an important role in converting all of the above and emerging information into popularly known ‘Electronic Health Records’ (EHR).
Electronic Health Records (EHR):
Technicians dealing with health information use EHR software to maintain data on patient safety, patterns of disease, their treatment and outcomes. It is essential that such services, when extended to healthcare providers must assist with EHR software usability, may contribute to the development and maintenance of health information media and networks. EHR software programs have features to accommodate healthcare provider’s needs in codifying patient’s medical information for reimbursement purposes. There are several coding systems, which already exist in the market place to cater to the needs of ambulatory settings, physician offices or long-term care provider settings.
Mobile platforms have added a new dimension into the technology arena and increasing number of physicians / health care provider’s lookup to this emerging field and express their interest that they would like to do their administrative work using an apple-phone / blackberry or through any other smart phone. To be specific, healthcare providers have been looking out for one such compact pocket held device that might add value to their work. Given the above background, there is obviously no such thing as one-size-fits-all product or package. The context and the environment in which, a given device will be put use, tasks to be performed and ease of application usage and how seamless the device / program can it interacts with host of other medical devices. These are some questions to ponder from the healthcare user’s perspective on the device. To fully serve, physicians and healthcare professionals, mobile devices must meet few other e- or m(mobile)-commerce business requirements. Such requirements may be scalable on operational efficiency, ease of training, reliable maintenance and customer support / services, and above all should comply with health industry mandates and HIPAA regulations. Medical Transcription Services:
Listening to dictated recordings made by the health care professionals and transcribing them into medical reports, administrative material or correspondence was a practice in the past. Increasing number of healthcare professionals have switched over to digital or analog dictating equipment has to transmit dictation via internet using hand-held devices. Conveniences, simplicity of use, minimal training needs and savings on cost have been the main features that influenced switchover. Such devices have speech recognition software embedded in them that would electronically translate sound into text and create drafts or reports. Transcriptionists, roles are shifting to automated systems in place to support edit, correct, punctuate, check for consistencies and format reports thereby reduce overall cost and ensure faster turnover of reports thus enabling a health care professionals save time. Despite advances in speech recognition technology, software programs currently available in the market have demonstrated a varying level of grasp and analyzing the human voice, the English language, the medical vernacular and vocabulary in their out- put results. Health Information Technology and HIPAA have given their guidelines to ensure safety & privacy of patients’ health; vendors have directives to comply with such mandates. Technology experts are developing new methods to refine the challenges and set new trends.