Course Length: 2 Days, 8:30 to 12:30 each day
Instructor: CivicMakers, LLC
The ability to understand problems from the perspectives of a diverse set of stakeholders and find solutions that reflect human needs has never been more important.
The Human Centered Design process helps individuals, teams, and organizations better define challenges to support practical, efficient, and creative problem-solving. It is designed to be deployed rapidly to fit evolving needs for both internal and external stakeholders.
Learn to empathize with your user, ideate like a creative genius, and test out solutions to guarantee success. Through this experience, you will take away some of the basic principles of design thinking and start to adapt them into your professional routines.
COURSE GOALS AND OBJECTIVES:
-Introduce Human-centered design skills and run through an entire design process
-Build trust and deepen empathy among colleagues, between departments and with
the community to facilitate more collaborative problem solving
-Introduction to Human-Centered Design in government
-Challenge Statement Definition
-Application Exercises: Practicing the Human-Centered Design Process
-Reflecting on the Process
-Wrap Up and Next Steps
Please request this course through your enrollment process.